client_install.md
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@@ -40,6 +40,10 @@ On activation you will be prompted to provide admin credentials for your mac. Th
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![activation](images/client_permissions.png)
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+During installation the application may need to restart. You will be prompted with a simple message and should select Restart application.
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+![restart](images/client_restart.png)
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**4. On successful activation, you should see the client populate with software titles.** If not, please close the application and try again. If activation continues to fail, you may have an old BioGrids installation at */programs* or */opt/biogrids*. These should be removed. You may also be blocked from accessing BioGrids servers on port 873 and port 8080 by your institution's firewall. You can check if you can access [port 873 here](http://portquiz.net:873) and [port 8080 here](http://portquiz.net:8080)
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For help, email *bugs@biogrids.org.*
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